Frequently Asked Questions
Got a question? We've got answers. If you have some other questions, see our support center.
1. About AmzChart
What is AmzChart
AmzChart is a powerful product research tool for Amazon.
Which country does AmzChart cover?
We currently only cover the United States.
Besides the English site, do you have websites in other languages?
We just have the English version, but if you log in with google chrome, you can translate it into other languages with the Google Translate extension.
How can I change my email address?
We do not support changing the email address. If you want to change it, you can just register with a new email address, it also means you have two accounts.
How can I change my password?
If you register with email and password, you can just click the "Forgot password" on the log-i page, then it will send an email for you to reset a new password.
Can I log in via Google account if I have registered with Gmail and password?
If you have already registered with Gmail and password, you can still log in via Google account, but they're two different accounts.
What kind of information can I get from your website?
If you are an Amazon seller, you can find winning products with this tool and get real-time market insight.
What is the advantage of this tool?
If you are an Amazon seller, you can find winning products with this tool and get real-time market insight.
2. About Operations
What is "BSR"?
It's best-sellers rank on Amazon.
How can I find the winning product?
You can enter the Keywords, Brands, or ASIN first, then filter with "Current BSR", "Total Reviews" and "Star Ratings", etc. It will present the list of active products for your reference.
How to make effective searching?
You'd better set Keywords, Brands, or ASIN first, then choose other filters for advanced search.
How to gain market insight?
You can go to "Market Insight" and make an advanced search with Keywords, Brands, or ASIN and other filters, it will present the product listings under the specific category.
3. About Payment
Do I need to pay for AmzChart?
No, currently it is totally FREE.